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Office Address

14/22AB4, 2nd Floor, KC Arcade
CSEZ, 24/1701, Kochi
Kerala, India

Phone Number

+91 96555 10508

+91 77362 51469

Email Address

business@cybosys.in

AI-Powered ERP for NBFCs – Automate, Optimize, and Thrive!

Our NBFC ERP streamlines operations by offering an integrated platform to manage loans, customer relationships, and financials seamlessly. Built for scalability, it enhances efficiency with AI-driven tools and ensures compliance, empowering your NBFC to grow while delivering exceptional customer experiences and maintaining financial transparency.

Transform Your NBFC Operations with Our ERP

Elevate your NBFC with our tailored ERP, designed to optimize loan processing, customer engagement, and compliance effortlessly. By integrating all financial operations into one platform, we help you reduce risks, improve efficiency, and focus on delivering value to your customers.

Seamless Loan Management

Automate loan processing, disbursements, and repayments with ease.

Enhanced Customer Engagement

Improve customer satisfaction with personalized, multi-channel interactions.

NBFC ERP Features

Discover the powerful tools designed to streamline operations and enhance customer engagement for your NBFC.

  • Lead Management: Captures leads via web forms, social media, call centers, and field agents; automates scoring, qualification, assignment, follow-ups, and conversion analytics.
  • Customer Onboarding: Handles KYC (Aadhaar, PAN, voter ID, passport, bank details), credit score checks (CIBIL, Experian, Equifax), employment/income verification, and bank account validation.
  • Customer Communication & Interaction: Supports multi-channel communication (email, SMS, WhatsApp, push notifications), automated payment reminders, and complaint management with support ticketing and chatbot assistance.
  • Customer Self-Service Portal: Enables customers to manage accounts, view loan/deposit details, make payments, and access support independently.
  • Loan Origination: Manages online/offline applications, eligibility checks (age, income, credit history), and document uploads for seamless loan initiation.
  • Loan Processing & Underwriting: Automates AI/ML-based risk assessments, multi-level approvals, and generates sanction letters for efficient processing.
  • Loan Disbursement: Supports multiple disbursement modes (NEFT, RTGS, IMPS, cheque) with immediate or staged fund transfer scheduling.
  • Loan Repayment Management: Handles EMI calculation/scheduling, auto-debit via NACH/UPI, and late payment restructuring with penalty calculations.
  • EMI Collection & Follow-up: Automates reminders/notices (SMS, email, calls) and tracks field collections with agent visit records.
  • Defaulter & NPA Handling: Categorizes overdue loans (30/60/90-day buckets) and automates legal notice drafting and dispatch.
  • Debt Recovery & Settlement: Facilitates loan restructuring, interest waivers, settlements, and write-offs for efficient recovery.
  • Fixed Deposit (FD) Account Management: Simplifies FD account openings and tracking for secure investments.
  • Interest Calculation & Payout Management: Automates interest calculations and payout scheduling for FDs.
  • FD Renewal & Closure Management: Manages renewals, premature withdrawals, and closures with reminders.
  • Investment & Fund Management: Tracks customer investments and ensures high-yield options.
  • Compliance & Regulatory Reporting: Ensures adherence to financial regulations with automated reporting.
  • Payment Gateway & Bank Integration: Enables seamless digital banking and payment processing.
  • Agent & Branch Management: Coordinates agents and branches for efficient FD operations.
  • Core Accounting: Automates multi-branch accounting and real-time ledger management.
  • Accounts Receivables and Payables: Tracks receivables/payables for streamlined cash flow.
  • Expense and Budget Management: Monitors expenses and budgets for financial control.
  • Regulatory Compliance and Taxation: Ensures GST/TDS compliance with automated tax reporting.
  • Automated Credit Risk Assessment: Uses AI/ML for borrower risk profiling and creditworthiness.
  • Borrower Risk Profiling: Predicts financial behavior with advanced analytics.
  • Fraud Detection & Prevention: Monitors suspicious transactions to prevent fraud.
  • Loan Portfolio Risk Analysis: Assesses portfolio risks to minimize NPAs.
  • NPA Prediction Models: Provides early warnings for potential delinquencies.
  • Delinquency Reports & Trend Analysis: Analyzes trends to improve loan performance.
  • Business Intelligence & Reports: Offers real-time dashboards and custom reports for insights.
  • Employee Management: Manages employee data with secure role-based access.
  • Attendance & Leave Management: Tracks attendance and leave balances efficiently.
  • Payroll Processing & Salary Management: Automates salary calculations and tax deductions (PF, ESI, TDS).
  • Employee Benefits & Compensation: Administers benefits and incentive payouts.
  • Performance Management: Tracks performance for appraisals and promotions.
  • Recruitment & Applicant Tracking: Streamlines hiring with applicant tracking.
  • Compliance & Statutory Reporting: Ensures labor law compliance with reports.
  • Employee Engagement & Welfare: Enhances engagement through welfare programs.